Shipping & Returns
At HOME MYRON, we place as much importance on the delivery of your order as we do on the quality of our products.
International Shipping
HOME MYRON ships worldwide, to destinations available at the time of your order.
We notably deliver to France, Belgium, Luxembourg, Netherlands, Germany, Italy, Spain, Portugal, Hungary, Sweden, Denmark, Switzerland, United Kingdom, United States, Canada, Australia, and New Zealand.
Available shipping methods and any associated costs are displayed directly when you place your order.
Delivery Times
Once your order is confirmed, we do our utmost to deliver it to you as quickly as possible.
Europe: up to 3 days
United States, United Kingdom & Australia: approximately 5 to 6 days
For other international destinations, the estimated delivery time depends on the delivery country and the selected carrier.
These times are indicative and may be exceptionally extended, particularly due to the carrier, customs formalities, peak periods, or circumstances beyond our control.
Track Your Order
As soon as your order is shipped, you will receive tracking information allowing you to follow its progress until delivery.
International Delivery & Customs
For orders shipped outside the European Union, customs duties, import taxes, or other fees may be applied by the authorities of the destination country.
When these fees are not directly collected at the time of your order, they may be requested from the recipient in accordance with applicable local regulations.
14-Day Returns
Changed your mind? You have 14 days from the receipt of your order to exercise your right of withdrawal for eligible products.
To request a return, simply contact us at:
contact@homemyron.com
Our team will provide you with the necessary instructions.
100% Free Returns
Because ordering your bed linen should remain a serene experience, HOME MYRON covers 100% of return costs for eligible returns made in accordance with our conditions.
Therefore, you have no return fees to pay when you use the return procedure communicated by our team.
Return Conditions
Returned products must be handled only to the extent necessary to verify their nature and characteristics.
They must be returned with any accessories and elements supplied with the product.
A depreciation resulting from handling beyond what is necessary to verify the product may be taken into account in accordance with applicable legislation.
This rule is separate from your rights when a product received is defective, damaged, or non-compliant.
Refund
After valid exercise of your right of withdrawal, the refund will be made in accordance with applicable legal deadlines.
We may defer reimbursement until the returned products are recovered or until proof of their shipment is received, in accordance with applicable regulations.
Unless otherwise agreed, the refund will be made via the payment method used for the order.
Damaged or Incorrect Product
If your order arrives damaged, if a product has a defect, or if you have received a different item from the one ordered, contact us as soon as possible at:
contact@homemyron.com
Please include your order number and, if possible, attach photos of the product and its packaging so that our team can process your request quickly.
A Question?
Our customer service is available for any questions regarding delivery or returns:
contact@homemyron.com
HOME MYRON — GLOBAL SILK GROUP
Brussels, Belgium